Privacy policy (more information)

We care about your privacy

GENERAL DE LA ABOGACÍA, MUTUALIDAD DE PREVISIÓN SOCIAL A PRIMA FIJA (hereinafter referred to collectively and indistinctly as “Mutualidad”, we”, “our” or “us“), is a Mutual Insurance Company that for 70 years has been offering legal professionals and their families the most advantageous and innovative solutions to cover their pension, savings and investment needs.

We consider the privacy of individuals, both visitors to our website https://www.mutualidad.com (hereinafter the “website“) and any other data subjects who provide us with information via the website, whose data is processed by Mutualidad as part of the provision of services (hereinafter collectively “you” or the “user” and plural, “you” or the “users“), to be important. In this respect, Mutualidad undertakes to process your data in accordance with the applicable personal data protection regulations in force at any given time. Specifically, Mutualidad shall comply with the premises established in: REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights and any other correlative regulations of application in force from time to time.

On this basis, Mutualidad informs of its Privacy Policy, in order to make users aware of the processing of their data, as well as of the fundamental principles on personal data protection that it applies. Notwithstanding the foregoing, certain services that may be provided in the future on the website may contain special conditions of use with provisions on the protection of personal data, which take precedence over this Privacy Policy.

In connection with the foregoing, we encourage all users to read this Privacy Policy carefully to learn about the standards and practices we have developed to protect personal data and to learn more about our relationships with third parties who may have access to such data.

In any case, the user is solely responsible for the information provided on the website and if in the future Mutualidad wishes to use it for purposes other than those referred to above, we will inform you of these new purposes and request your consent, if necessary.

By using our website, you acknowledge that you have read and agree to this Privacy Policy, our Cookie Policy and our Legal Notice.

Who is the data controller?

Contact details of the data controller: MUTUALIDAD GENERAL DE LA ABOGACÍA, MUTUALIDAD DE PREVISIÓN SOCIAL A PRIMA FIJA, with N.I.F. number V-28/024149 and address at C/ Francisco Silvela, 106-28002, Madrid (España) and contact e-mail buzon@mutualidadabogacia.com

Contact details of the Data Protection Officer (DPO): proteccion.datos@mutualidadabogacia.com

For what purpose do we process your personal data?

For the purposes of this Privacy Policy, “personal data” means any information that identifies you or can be used to identify you, such as your name, address, telephone number or email address

The personal data provided will be processed for the purpose of:

  • In the online contracting process, the information will be used to unequivocally identify the applicant, to study the viability of the insurance contract, based on the information provided and, if applicable, to manage the signing of the contract and, subsequently, to manage the insurance contracted. We remind you that all our contracts contain information on the processing of personal data related to the management of the contract;
  • Responding to queries, requests or requests for information that users may make and follow up on them;
  • Offering and providing our products and services in accordance with the Legal Notice;
  • Providing information on the collaboration agreements signed by Mutualidad, as well as the products and services offered as a result of them;
  • Promoting offers within the scope of the Club Privilegia;
  • Using or providing services, where applicable after registration of the user, in accordance with the general conditions of use of the website and the specific conditions of certain services;
  • Managing personnel selection processes on the basis of the CV you have provided us with;
  • Personalising and improving the tools and functionalities of the website, as well as to guarantee its technical functioning;
  • In the event that the user has given his/her consent, to keep him/her informed by sending Mutualidad’s newsletter or other communications by email and/or other electronic means, the content of which will mainly deal with our services, activities, projects, updates and new features of the website, or the activities promoted by the Fundación Mutualidad Abogacía.
  • Providing accreditation to take out a policy, improve the quality of technical and commercial service, deal with possible complaints, as well as verify customer satisfaction, by recording customer calls to the telephone numbers set up for this purpose, or those that may be made from Mutualidad or from any company authorised by it, or by carrying out surveys.
  • Sending out surveys and questionnaires.
  • Using them for any other purpose required or permitted by applicable law of which you have been duly informed.

When the user is a member and accesses his/her personal area through the website, we inform you that the data provided or collected will be used for the purpose of:

  • Allowing the use or provision of the services of the personal area, after identification of the member by means of user registration;
  • Offering a micro-savings service that allows users to link bank accounts or cards to a specific project and involves:
  • Setting up and customising financial savings pots
  • Setting up savings regulations
  • Managing regular contributions and rounding savings on purchases made
  • Applying gamification rules; penalties, saving with the favourite team,
  • Allowing the user to make charity contributions.
  • Displaying information on the monitoring of objectives.
  • Offering the Financial Planner service “My Financial Health” which allows users to link bank accounts to a specific project and involves:
    • Accessing information on the current financial situation with details of the income and expenditure of the linked bank accounts.
    • Analysing the information and apply algorithms to determine how long the user could live without income according to the savings (safety net).
    • Analysing the information and apply algorithms to understand the savings capacity according to the user’s current level of income and expenditure.
    • Generating reports on economic situation, safety net and savings capacity.
    • Providing financial advice based on the information obtained.
    • Linking the data in “My financial health” with Mutualidad products that, based on the information obtained, may be of interest.
  • Customising and improve the tools and functionalities of the website, as well as guarantee its technical operation;
  • Responding to queries or requests for information that users may make through the personal area;
  • Managing applications for the contracting of our products and services, and the making of extraordinary contributions to the products already contracted, modifications to them, etc;
  • Modifying the user’s personal data when requested to do so by the user;
  • Allowing the user to directly manage the consents given for profiling and commercial communications.
  • Keeping the user informed through the information contained on the website about the products and services, activities, projects of Mutualidad and updates and new functionalities of the personal area.
  • Using them for any other purpose for which you have given your consent.

How long we keep your personal data

The Mutual Society processes your personal data for the period necessary to fulfil the purposes set out in this Privacy Policy, as well as to retain your personal information in compliance with the provisions of relevant laws and regulations.

The criteria we follow for this is determined by:

  • The purpose of the data collected and the fulfilment of that purpose.
  • Mandatory storage periods according to contractual and regulatory requirements.
  • Storage periods longer than the regulatory ones when the requirements for extending the period are met.

At present, the data will be retained for the maximum period established by the Prevention of Money Laundering Act. In the event that the contract is not formalised, the data provided will be kept blocked for the legally required period of time in order to attend to possible liabilities arising from the processing.

Please note that once the data has been deleted, it may be kept blocked for the defence of possible claims and the fulfilment of legal obligations.

What is the legitimacy for the processing of your data?

Mutualidad may process your personal data based on any of the following legal bases: (A) legitimate interest of Mutalidad; (B) where you have given your consent; (C) where necessary to comply with Mutualidad’s legal and regulatory obligations; and (D) where the processing is necessary for the performance of a contract or pre-contract to which you are a party.

Mutualidad offers you the possibility of contracting our products online. This involves identifying you unequivocally and collecting all the data, including the documentation necessary to study the viability of the operation. The legal basis for the processing of your data is the examination of the transaction and the execution of the product contract according to the general and specific conditions of the product.

Mutualidad may also have at its disposal the data provided by you in each of the forms that you fill in or those that you provide us with in the different e-mail accounts that Mutualidad makes available to you to contact us. This data is processed when you interact with Mutualidad and our representatives; when you participate or apply to be considered for participation in Mutualidad-related activities, such as providing services; when you interact with the website by being asked to provide personal data, as described in this Privacy Policy and Cookie Policy; when you register on our website or when you provide your curriculum vitae details to apply for vacancies at Mutualidad.

Personal data that our website collects from your computer or electronic device:

For more information about the use of cookies by Mutualidad, please see our Cookie Policy.

Recipients

Depending on the purposes for which personal information is collected, such information may be accessed, without distinction, by the following persons:

  • Authorised personnel of Mutualidad or their representatives acting on behalf of Mutualidad, subject to the applicable data protection laws;
  • Public administrations, regulatory authorities or other third parties in accordance with applicable laws;
  • Third parties providing services related to the insurance contract: reinsurers and loss adjusters – Third parties (service providers who process information as data processors, under the instructions of Mutualidad). This is only after we have taken reasonable steps to ensure that we can share such information in compliance with applicable data protection laws.
  • We will not sell or disclose to third parties any information or personal data that you have provided on our website that can directly or indirectly identify you.
  • Confirma Sistemas de Información, S.L., with C.I.F. B-86303757 and address at Avda. de la Industria, 18, Tres Cantos (28760) Madrid, in order to detect irregularities and thus prevent and avoid fraud.
  • Within the framework of the micro-savings and financial planner services, personal data relating to linked bank accounts and bank cards may be sent and received via the provider MORPHEUS AIOLOS S.L. (Afterbanks). The services of this provider must be expressly authorised by the user.

What are your rights regarding your personal data?

Users can request the following rights:

  • Right to request access to personal data: you may ask Mutualidad whether it is processing your data, its purpose and origin and, if so, to access it.
  • The right to request its rectification if the data is inaccurate, or to complete the data if it is incomplete.
  • The right to request the deletion of your data.
  • Right to request the limitation of processing: in this case we will only keep them for the exercise or defence of claims.
  • Right to object to the processing: Mutualidad will stop processing personal data, with the exception that they must continue to be processed for legitimate reasons or for the exercise or defence of possible claims.
  • Right to data portability: in the event that the user wishes his/her data to be processed by another data controller, Mutualidad will facilitate the transfer of his/her data to the new data controller.
  • The right not to be subject to a decision based solely on automated processing of their personal data.

If you have given consent for a specific purpose, you may withdraw your consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You may request the exercise of the aforementioned rights by sending an e-mail to proteccion.datos@mutualidadabogacia.com or by post to C/ Francisco Silvela, 106-28002, Madrid (España).

In any case, as soon as the user exercises his or her right of deletion, all personal data linked to his or her account, as well as the information and content included in his or her profile, will be deleted.

You can use the models and forms on the rights referred to above by going to the official website of the Spanish Data Protection Agency.

Complaint to the Supervisory Authority: If you consider that Mutualidad is processing your personal data inappropriately, you may address your complaints to the Spanish Data Protection Agency.

How we have obtained your personal data

You provide us with personal data through forms available on our website, when applying to purchase any of our products or from Confirma Sistemas de Información, S.L., when we consult you in order to detect irregularities and thus prevent and avoid possible fraud attempts.

If you have linked your bank details in order to take advantage of the micro-savings and/or financial planner service, the provider MORPHEUS AIOLOS S.L. (Afterbanks) will provide us with the data necessary to provide the service.

International transfer

Mutualidad, through its suppliers, carries out transfers of personal data outside the European Economic Area (EEA). Such transfers are made in compliance with applicable data protection laws. In particular, the suppliers with which Mutualidad works meet one of the following requirements: (i) the data processing is carried out in a territory that ensures an adequate level of protection according to the European Commission; (ii) the supplier has adopted binding corporate rules; or (iii) a standard clause contract has been concluded with the supplier. Regardless of where your personal data is collected or processed, Mutualidad ensures and guarantees that service providers maintain appropriate technical and organisational security measures to protect information about you.

Direct marketing

We will not use users’ personal data for direct marketing purposes without an adequate basis of lawfulness.

If at any time you decide to stop receiving marketing or promotional information from Mutualidad, you may, free of charge and without having to provide a justification, unsubscribe from direct marketing campaigns and object to the future processing of your personal data for such purposes by emailing us at proteccion.datos@mutualidadabogacia.com or by using the unsubscribe procedure provided in any promotional message you receive from Mutualidad.

Please note that, even if you decide not to subscribe or unsubscribe from promotional emails or newsletters, we may still need to contact you regarding important non-commercial information, such as troubleshooting, error detection and prevention or generally to comply with the Legal Notice and/or Terms and Conditions of the website, as well as any communications that are necessary to comply with our legal obligations as a mutual society to our members.

Automated decision making

We will not use automated decision-making processes, including profiling, unless we have a lawful basis for doing so.

Within the framework of a contract, it is planned to automatically cross-reference the data with the Confirma Sistemas de Información, S.L. database.

The profiling will be carried out with the basic data provided and data collected during browsing when using the website. The data collection will be automated and the processing will involve human intervention. Sensitive data will not be used for profiling at any time. The authorisation given has no effect on the configuration of cookies that the user may make when browsing the website, which will be respected at all times.

The sole purpose of profiling is the personalisation of commercial communications, with no other effect on the relationship with you. In relation to commercial communications, we remind you that all of them are accompanied by the option to unsubscribe, so that, at any time, if you decide to change your mind, you may exercise your right to oppose using this option, so that the profiling will be rendered ineffective.

How do we protect your personal data?

Mutualidad maintains the security levels of data protection appropriate to the different processing of personal data it carries out and the sensitivity of the same, and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access and theft of the data provided by the user through the website.

In any case, Mutualidad shall take appropriate technical and organisational measures, both when designing the data processing system and at the time of the processing itself, to preserve security and prevent unauthorised processing.

Confidentiality

The professionals who work in Mutualidad and who play any role in the services provided to the user, are committed to not disclose or make use of the information to which they have had access. The information provided by the user shall, in any case, be considered confidential, and may not be used for purposes other than those informed. In this regard, we undertake not to disclose or reveal information, except with the user’s authorisation or in the case provided for by the applicable regulations.

Social Networking

Mutualidad has a presence on some of the main social networks on the Internet, for which it acts as data controller in relation to the data published by Mutualidad. Specifically, they are as follows:

Mutualidad will process the data in each social network according to the rules established for this purpose by each social network. Therefore, and until otherwise stated, Mutualidad may inform our followers on the corresponding social network of our activities, events and other related topics, including follower services, through the channels provided for this purpose by the social network.

Special category of personal data

We will not collect or process any personal data that is particularly sensitive or falls into the special category of personal data of users, unless we are legally entitled to do so or have the explicit consent of the data subject. Special categories of personal data refer to information relating to race or ethnic origin, political opinions, religious or philosophical beliefs or other beliefs of a similar nature, trade union membership, genetic data, biometric data for the sole purpose of identification of a natural person, health data, sex life or sexual orientation.

Child use policy

This website is not designed or intended for children under the age of eighteen (18), without parental or legal guardian consent. In this regard, we do not knowingly collect information from such persons. In any case, if parents or legal guardians believe that their children have submitted personal data to us without their consent, please contact us at proteccion.datos@mutualidadabogacia.com

Links to other websites

On Mutualidad’s websites there are links to other websites that we believe are potentially useful and informative to you. Please note, however, that we do not endorse or recommend the content or services of such websites, nor are we responsible for the privacy policies of such websites. We encourage you to be aware of and read the privacy policies of every site you visit. Please note that this Privacy Policy applies only to data collected and/or processed by Mutualidad.

Changes to and completeness of our Privacy Policy

We will only use your personal data in accordance with the Privacy Policy in force at the time we collect your personal data. Mutualidad reserves the right to modify this Privacy Policy at any time by posting such modifications on our website, so we recommend that you check it each time you access the website. If at any time we decide to use personal data in a manner different from that stated at the time it was collected, we will inform you accordingly. And if necessary, you will be given the option at that time to consent to other uses or disclosures of the personal information you provided to us prior to the change in our Privacy Policy.

In the event that any clause of this Privacy Policy is annulled or considered null and void, the rest of the conditions shall not be affected, and shall remain fully valid and in force, in accordance with the applicable regulations in force at any given time.

Date of last update: April 2022

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